Comparing of service operation and manufacturing operations in the Essay

Comparing of service operation and manufacturing operations in the market - Essay Example As a result of research it was suggested that service or production operations are essential in any business as it bridges the customers and the manufacturers through provision of technical based for advancing business models. The operations are crucial to organizations due to guarantee of service delivery which is usually IT based. Despite the numerous services’ offered through service operations department, there are vast challenges experienced on how to monitor both simple and complex diverse business aspects that calls for deriving perfect solution in order to compete equally with other departments within organization. To grab an understanding of manufacturing operation it is adept to consider the meaning of manufacturing operation so as to create a perception of the subject; hence creating a baseline for comparison of its advantages to that of service operation. A manufacturer is an entity, enterprise or person that manufactures some product hence manufacture operations c an be described as a factory of company where merchandize and products are made from raw materials. Manufacturing process commences after obtaining raw materials which are then used to develop and process a finished product ready to be distributed or sold to the local citizens. However, manufacturing process is very sensitive as it designs and produce products that as supposed to convince the customers so that they would derive pleasure in the finished products. In order to obtain quality products (Drury, 2007, p. 74), it is the mandate of the manufacturers to work towards quality and taste to convince the consumers of the products availed in the market while service operations are aimed at providing perishable, intangible goods and services to the market for the public to buy (Camp, 2004, p. 24). Manufacturers in most cases do not sell directly to the consumers instead they trade with whole sellers and retailers hence, it is adept to consider manufacturers as the key players in pro duction and manufacturing sector (Hamilton, 2003, p. 17). In most cases service operations are aimed at easing the work of consumers and customers who would be struggling to obtain the services from then sources. However, since not every customer would be able to raise the minimum amount required to acquire products directly from the manufactures, the service operations providers would act as links between the product manufacturers and the consumers hence, it is the work of the manufacturers to derive products that would persuade the consumers (Swammidass, 2000, p. 52). The service operations organizations are challenged to design better processes of delivering services so that customers would recommend further the functions of service operations for instance, in the manufacturing operation, products have to undergo extensive checks to affirm that the availed products are in accordance with the requirements. For instance, the product composition should compose of the

Human Resources Report Essay Example | Topics and Well Written Essays - 1750 words

Human Resources Report - Essay Example Moreover, concentrating on evaluation of a training process it can be stated that it is referred as collection of data in a systematic manner, which helps the trainers to conclude the effectiveness of training program. The main objective of the trainers is to evaluate whether the training contributes towards reaching the overall organizational goal, implementing policies and enhancing the organizational learning (Mavin, Lee, and Robson, 2010). The various methods of evaluating the effectiveness of learning, training and development and the limitations of the methods are also depicted in the report. In an organization, managers have different perspective of the management of people. The two approaches towards management are the unitarist and the pluralist approach. Therefore, the two methods are employed for understanding the different perspectives of management. The effect of the approaches on the physiological contract is also studied in the report. Physiological contract is defined as the unwritten expectation of the employer from the employees. Recruitment is the process of attracting quality candidates to apply for the vacant positions, whereas, selection is the way of determining who is best suited for the job among those who have applied for the available positions. Thus recruitment and selection is the process of searching and hiring the most suitable person for the job (Doornenbal, Stitselaar and Jansen, 2012). The process of recruitment includes giving advertisement for the vacant positions, attending career fairs, connecting directly with people and many other ways. Selection process involves conducting written test to evaluate the aptitude of the candidates; taking their interviews and seeking information about them by contacting the references (Doornenbal, Stitselaar, and Jansen, 2012) At first, a job analysis is conducted in order to determine the